Yes, dbtjl offers two separate options — temporary suspension and permanent closure.
Temporary Suspension: If you need a short break — whether for 24 hours, 7 days, or 30 days — this is the right option. You will not be able to log in during this period, but your account balance and information will remain intact. Access is restored automatically once the period ends.
- Log in and click on your profile icon.
- Go to the "Responsible Gaming" section.
- Select "Take a Break" or "Self-Exclusion" and set the duration.
- Confirm — this will take effect immediately.
Account Closure (Permanent): To permanently close your account, contact us via live chat or email support@dbtjl.bet. Your balance must be zero before closure — please withdraw any remaining funds first.
Forgetting your password happens to everyone — resetting it on dbtjl is simple and only takes a few minutes.
- Go to the login page and click the "Forgot Password?" link.
- Enter your registered mobile number or email address.
- A 6-digit OTP will be sent to your mobile number or email — usually within 1 minute.
- Set a new password using your OTP. Your password must be at least 8 characters long and include one uppercase letter and one number.
- Click the "Confirm" button and your new password will be activated immediately.
After resetting, your old password will no longer work. Make sure to save your new password somewhere secure.
For security purposes, dbtjl will consecutively 5 incorrect password attempts your account will be automatically 30 minutes gets locked. This is done to protect your account from unauthorized access attempts.
How to resolve it:
- Please wait: The lock will lift automatically after 30 minutes, and you can try again.
- Reset Your Password: Use the "Forgot Password?" option on the login page — it works even if your account is locked.
- Get Support: If your account stays locked for more than 30 minutes, reach out via live chat with your registered mobile number for a quick resolution.
The dbtjl welcome bonus is a special offer for new members — a bonus is awarded at a set rate on your first deposit. Just make sure to follow the correct steps to claim it.
- First Register Complete the process and verify your mobile number or email address.
- Before making a deposit, enter an active promo code in the promo code field — you can find codes via Live Chat or on the Promotions page.
- Deposit a minimum of ৳500 (standard condition; may vary by offer).
- Once your deposit is confirmed, the bonus is added to your balance automatically — usually within 5–15 minutes.
- Use your bonus funds on Sports, cricket, or other eligible categories.
Bonus caps and validity periods vary by offer. Contact Live Chat for full details.
The Wagering Requirement (WR) is the total amount you need to bet before you can withdraw bonus funds. It may sound complicated, but the calculation is actually straightforward.
Let's break it down with an example:
Say you deposit ৳1,000 and receive a 100% bonus — that's ৳1,000 in bonus funds. With a 10x WR:
You need to place ৳1,000 × 10 = ৳10,000 in bets before withdrawing the bonus.
A few important points:
The exact WR differs for each offer. Read the terms of the bonus carefully before opting in, or ask via Live Chat.
Abandoned or interrupted matches are a common occurrence in cricket. dbtjl has a clear policy for exactly these situations.
Complete Abandonment (Match Abandoned): If a match is abandoned without a single ball bowled, dbtjl will void all bets Void (Cancelled) and returns the original stake within 24 hours.
Interrupted Match:
- In international cricket, a match is generally considered "official" once the minimum number of overs has been completed — 5 overs in T20s and 20 overs in ODIs.
- Once official results are announced, dbtjl settles all bets according to those results.
- If no result is reached, the bet is voided and your stake is refunded.
If no refund has arrived, contact live chat after 48 hours with your bet ID.
Dbtjl launches in Bangla by default, keeping Bangladeshi members in mind. You can always switch to a different language if you prefer.
- At the very top of the page or in the menu, look for a language selection icon () or look for a "BN/EN" label.
- Clicking it will bring up a list of supported languages — you'll see Bangla, English, and other available options.
- Once you select your preferred language, the page will switch to it instantly.
- If you change the language while logged in, the preference is saved to your account settings — so you'll see the same language every time you log back in.
If the language option is not visible, clear your browser cache and try again, or reach out via Live Chat.